Terms & Conditions
Terms and Conditions
musicjuice.com is owned and operated by Hi-Tech Music Ltd. We invite you to print out these Terms and Conditions, or we can email these to you on request. Changes to the Terms and Conditions are made from time to time, and your continued use of our Website following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. YOUR STATUTORY RIGHTS ARE NOT AFFECTED BY OUR TERMS AND CONDITIONS.
By using the Website you agree to be bound by these Terms..
We accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on product detail pages or on the website, which may contain technical inaccuracies or typographical errors. However, this provision does not affect your statutory rights and remedies.
These terms and conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. They cannot be varied except where in writing and signed by an employee, agent or Director of Hi-Tech Music Ltd.
3. Product pricing & description
All prices exclude VAT. Prices displayed on our website are correct to the best of our knowledge. In the event of a product being under-priced due to an error, we are not liable to fulfill the order at the lower price, provided the item has not already been dispatched. If the item has not been dispatched we will contact you to give you the option to either cancel the order or pay the difference.
4. Orders & Availability
All products offered by musicjuice.com are subject to availability. Backordered products include items that are not currently in stock. In most cases we do have the products in stock, the items that we don’t are ordered from the manufacturers. In some cases we are awaiting or researching stock information from one or more of our suppliers. Backordered titles usually come into stock within 2 to 4 working days but can occasionally take longer. If for any reason we determine that a backordered item will no longer be available, we will notify you immediately by email, cancel the item from your order, delete the item from our catalogue, and refund you in full.
New and Pre-releases are offered in good faith based on information given by our suppliers. We are not able to accept responsibility should the release date, content (e.g. tracks) or cover art be changed, or should the new release be deleted.
5. Credit Card Payment
Billing is immediately initiated when an order is placed; our secure payment service providers authorise and debit your card simultaneously. musicjuice.com does not store any payment details.
Charges to your credit card will be shown as 'musicjuice.com, Hi-Tech Music. (UK)
6. Returns & Refunds
Goods once sold cannot be exchanged for cash or credit. Faulty goods can be replaced with the same product subject to availability. The customer will have to bear the expense of sending the faulty goods to us. Replacement of faulty goods can only be sent out after we have received and inspected the faulty goods.
In exceptional circumstances a refund may be available at the discretion of the company management. All refunds will be processed in accordance with the payment method selected by you at the time of your purchase. Additionally, as part of measures we employ to secure your privacy, we will only refund to the card used for the original transaction. No refunds will be processed to any other card. If wrong good are ordered by the customer, refunds will only be given if the goods are not dipatched and there is an admin charge of 5% on the total value of the order.
On despatch of your item, we can provide you with an estimated date for delivery of your parcel. While we make every effort to deliver by this time, date given is an estimate only. Should an item not arrive within the estimated period, please note that we cannot investigate the non-arrival of your item until the expiry of 21 Days from our original shipment date to you. Please refer to the date shown on your “Despatch Information” email to confirm this date.
Note: It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to refund, exchange or resend the order to the correct address at our expense
We will use all reasonable endeavours to adhere to the delivery times set out in that section and though we believe that we have aligned ourselves with excellent delivery partners, there may be times when parcels are delayed.
If an item has been lost in transit, we may not despatch a replacement item immediately. Resent or Replacement items will be despatched at our discretion or subject to availability, once all tracking and investigative avenues have been exhausted. This may include waiting up to 30-45 days from despatch for Undelivered Mail to be returned to us, depending on the delivery country.
All non-delivery claims (including those with Special Delivery) must be received within 45 days of our original shipment date to you. Please refer to the date shown on your “Dispatch Information” email to confirm this date.
8. Use of this website
The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit through the Website:
- any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and
- any material which is defamatory, offensive or of an obscene character
9. Intellectual Property
The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors.
You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.
You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.
11. Third Party Links
As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites or material nor do we review or endorse these. We will not be liable, whether directly or indirectly, for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.
12. Limitation of Liability
Notwithstanding any other provision in the Terms, nothing in these Terms:
- affect or limit your rights as a consumer under English law; or
- will exclude or limit our liability for death or personal injury resulting from our negligence.
The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided to by you. You must bear the risk associated with the use of the Internet.
Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
- incompatibility of the Website with any of your equipment, software or telecommunications links
- technical problems including errors or interruptions of the Website
- unsuitability, unreliability or inaccuracy of the Website
- inadequacy of the Website to meet your requirements
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Website.
These Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.
14. Company Details
Hi-Tech Music Limited T/A musicjuice.com ,
incorporated in England with company number 06531691
Contact Name: Mohammed Zabir
whose registered office is at:
89 Shireland Rd,
Non-UK Residents: +44 121 558 5148
UK Residents: 0121 558 5148
Fax: Non-UK Residents: +44 121 558 0909
Fax: UK Residents: 0121 558 0909
Copyright & Trademarks
This site is owned and operated by Hi-Tech Music Ltd. All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright of Hi-Tech Music Ltd. and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with music juice.com or using this Web site as a shopping resource. Any other use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or republication--without the prior written permission of Hi-Tech Music Ltd. is strictly prohibited. The site includes trademarks of HI-TECH MUSIC LOGO. By making the trademarks available on this Site, Hi-Tech Music is not granting you any license to use them.
musicjuice.com services referenced on this Web site are registered trademarks of Hi-Tech Music Ltd. in the U.K. and/or other countries.
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